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Home / Website maintenance

Website maintenance and support in Surrey

Keep your website useful, current and easier to manage.

TW Web Design provides practical website support from Reigate for businesses in Redhill, Dorking, Horley and across Surrey. Whether you need occasional changes or an agreed ongoing service, work directly with Roland to keep your website aligned with your business.

Discuss website support →

Support built around your website

Different platforms need different care. We start by reviewing your website, hosting arrangements, access and the changes you need. The agreed scope distinguishes platform-managed services from work we carry out, so you know who is responsible for updates, renewals and day-to-day tasks.

What maintenance can include

Content and design updates. Keep service details, team information, photographs and calls to action accurate. Add new projects and testimonials as your business develops.

Technical checks. Review important links, forms, mobile layouts and agreed integrations. For WordPress sites, updates, backups and compatibility checks are scoped around the hosting and plugin setup.

Search visibility. Combine maintenance with local SEO work where needed: page titles, service content, internal links and Search Console issues can form part of an agreed programme.

A local person to call

You do not need to translate every problem into technical language. Tell us what has changed, what is not working and how it affects customers. We assess the issue and agree the next step. Priority, response arrangements and any recurring costs are confirmed before ongoing work starts.

Experience beyond the launch

Our work for Lawrence & Taylor began with ongoing hosting, updates and SEO support for an existing website. Other client relationships combine design, photography and continued improvements. Explore the client projects and testimonials for the original details.

Questions about ongoing help

Can you support a website you did not build?

Yes, subject to reviewing the platform, setup and access. Send the URL and your main concerns so we can confirm what we can take on.

Do I have to sign up to a monthly package?

Discuss the support you actually need. We can scope individual updates or ongoing work, with the costs and arrangements agreed in advance.

Is website maintenance the same as SEO?

No. Maintenance keeps the website current and usable; SEO focuses on how people find it. The work can be coordinated, with separate priorities and deliverables so you can see what is included.

Can you help urgently?

Contact us with the URL and a short description of the problem. Availability and the required work must be confirmed; this service does not imply round-the-clock monitoring or guaranteed emergency response.

Tell us what needs attention

Use the form below with your website URL, platform if known and a short list of priorities, or email Roland. Consultations and site visits are by appointment.

WordPress development · Website redesign services

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Clear steps. Agreed deliverables.

From first conversation to a website you can use.

Work directly with Roland Daniells in Reigate. We agree the work, responsibilities, costs and launch plan before development starts, with consultations and business visits by appointment.

  1. 01 / DISCOVER

    Understand your business

    Review your current website, customers, services, content and the enquiries you want to attract.

  2. 02 / AGREE

    Define the scope

    Your written proposal sets out pages, features, platform, content responsibilities, revisions, costs and timing.

  3. 03 / DESIGN

    Review the direction

    Shape the layout, copy and imagery around real customer questions. Review the design at agreed stages.

  4. 04 / BUILD & TEST

    Check the journey

    Build the agreed features and check navigation, links, forms and layouts on desktop, tablet and mobile.

  5. 05 / LAUNCH

    Hand over clearly

    Check the published site, agree the editing handover and confirm any ongoing maintenance separately.

The platform follows the brief.

Wix suits businesses that want visual editing and managed website tools. WordPress supports a flexible content-led website, with hosting, plugins and maintenance agreed around the setup.

Custom development can support business-specific workflows, databases and integrations. We assess API access, licensing and ongoing responsibilities before recommending a solution.

WordPress development · Bespoke websites and web apps

SEO work you can account for.

An SEO proposal identifies the pages to review and the deliverables that apply to your project:

  • Page titles, descriptions, headings and relevant service content.
  • Internal links, indexing checks and sitemap review.
  • Accurate local business information and enquiry routes.
  • A baseline, an agreed reporting schedule and a record of changes.

Ongoing SEO is scoped separately from a website build. Explore local SEO.

Measure the useful changes.

Where data is available, compare Search Console impressions, clicks and relevant queries over stated periods. Review enquiries alongside search traffic, rather than treating rankings as the only result.

For performance work, record the tested page, device, date and tool, then compare before and after. Core Web Vitals and PageSpeed tests can identify improvements; a lab score is not the same as real visitor performance.

Targets, access requirements and reporting frequency are agreed in the proposal. No ranking, traffic increase or perfect performance score is guaranteed.

Content and care after launch.

Agree who supplies copy, photographs, legal text and product information, and what editing handover is needed. Original photography and copywriting can be scoped alongside the website.

Confirm hosting, domains, subscriptions, renewals and ongoing support before you commit. Explore website maintenance or business photography.

Specific work. Real project examples.

BPM Bathrooms

The January 2024 project covered an overhaul of three existing websites, alongside photography, customer interviews and search marketing. It shows how website content and original imagery can be planned together.

Visit the client website ↗

Rogue’s Gallery Racing

The December 2021 project combined a relational database with a straightforward interface for horses, shares, videos, trainers and jockeys, including client-managed updates.

Visit the client website ↗

These examples describe the agreed work, not independently measured traffic or revenue gains. Read the full project stories in the portfolio below.

Discuss your project ↗

Know what you are comparing

A starting price. A clearly agreed scope.

The cards above describe three starting points. Your written proposal confirms exactly what is included, which optional features you have chosen and the total cost before work starts.

Package
Starting price
Published features
Starter
From £499
Core business presence: headline, enquiry button, optimised images, navigation, opt-in offer, testimonials, About, Contact and FAQ content.
Medium
From £699
Starter features plus a portfolio, blog and social media setup, with training and support defined in the proposal.
Max
From £999
Bespoke scope. Optional features can include an online store, galleries, newsletter signup, social feeds, portfolios, a blog or event bookings. The selected features and their costs are confirmed in the proposal.

Pages, revisions and timing

Page count, content volume, revision rounds, milestones and target launch date are confirmed in your written proposal. The starting price does not mean unlimited pages or revisions.

Copy and photography

The proposal states which content you supply and whether copywriting, editing or original photography is included. These services are available to scope alongside the website.

Fees, VAT and support

Hosting, domains, platform subscriptions, paid tools, payment-provider fees and ongoing support are identified where applicable. Your proposal confirms recurring costs, VAT treatment and the total payable; do not assume these are included in the starting price.

New features, additional pages and work outside the agreed brief are discussed and quoted before proceeding. Ask for a proposal if you need a complete price for your project.

Practical advice on websites, local SEO and business photography, plus stories from the TW Web Design project archive. Written for independent businesses in Reigate, Redhill, Dorking and across Surrey.